The People Behind HelpWise
Lea Watts - Chief Client Officer
Lea is a registered nurse with years of experience in healthcare operations. After working in medical clinics and seeing the administrative burden on providers, she transitioned to virtual assistance — helping clinics streamline operations, reduce no-shows, and improve patient care.
As Chief Client Officer, Lea leads client acquisition, partnerships, and retention. She personally conducts every discovery call and needs assessment to ensure we understand your business and match you with the right assistant.
Lea’s healthcare background gives HelpWise a unique advantage in serving medical clinics, dental offices, and wellness practices.
Karen Yuzon - Chief Talent Officer
Karen has spent years as a virtual assistant, working with businesses across the United States. She understands what it takes to succeed as a VA — communication, reliability, adaptability, and a commitment to excellence.
As Chief Talent Officer, Karen oversees VA recruitment, training, and quality control. She personally vets every assistant, conducts ongoing training, and ensures our VAs deliver exceptional service.
Karen’s experience as a VA means she knows exactly what clients need and how to prepare assistants for success. Her leadership ensures HelpWise maintains the highest standards of quality and professionalism.
Our Mission
Empower growing businesses to scale efficiently through expert, handpicked virtual assistants and personalized support that big agencies can’t match.
We believe every business owner deserves support that helps them grow — not just another task on their to-do list.
WHY CHOOSE HELPWISE VA?
Skilled, Not Just Available
Ongoing Support & Accountability
Skilled, Not Just Available
We don’t just fill roles quickly. Every VA is carefully vetted with real-world experience, not just basic admin skills. We match talent to your business based on skillset, industry knowledge, and culture fit.
Tailored Matching Process
Ongoing Support & Accountability
Skilled, Not Just Available
We don’t believe in a “plug-and-play” model. Every business is unique, so we take time to understand your specific goals, challenges, and work style before recommending the right assistant.
Ongoing Support & Accountability
Ongoing Support & Accountability
Unlike other agencies that leave you on your own after placement, HelpWise VA offers dedicated client support, performance check-ins, and feedback loops. We work with you and your VA to make sure goals are met and expectations stay aligned.
Business Growth Focus
Reliable, Long-Term Relationships
Our VAs don’t just manage tasks — they help you create space to scale and lead. Whether it’s admin support, customer service, project coordination, or marketing assistance, our assistants free up your time so you can focus on what matters most: growing your business.
Reliable, Long-Term Relationships
Reliable, Long-Term Relationships
Reliable, Long-Term Relationships
HelpWise VA is built on trust, reliability, and consistency. We aim to build long-term partnerships between businesses and VAs, reducing turnover and creating stronger working relationships that evolve with your needs.
